Support
Email support@lullabird.app. Tell us what happened and what you expected; please do not include your child’s name in the message.
Manage your data
All three are in the app under Settings:
- Export my data — emailed to you as a file.
- Edit or delete a child profile.
- Delete my account — immediate and permanent, including your email address and every child profile.
Common questions
The name sounds spliced.
It is. The name is spoken by a synthetic voice, then pitched and timed to sit in the music. We would rather say so plainly than imply a session singer recorded your child’s name.
The pronunciation is wrong.
Pick a different option during setup, or change it later in Settings. If none of the three is right, email us — that is useful to know.
My sign-in code did not arrive.
Check spam first. Codes expire, so request a fresh one rather than reusing an old email.
Why does the app never ask for microphone access?
Because it never records. It has no such permission and cannot request one.